The adjuster is saying I’m at fault. What should I do?

"Five years ago, I was in a brutal car crash, which has changed my life forever. Throughout it all, there were a lot of ups and downs. One aspect that stayed solid and on course was Paul Warnett’s attitude and passion for my case. He never once wavered his professional attitude on what he believed I deserved. Thanks to him, I received the money I deserved from ICBC. There would be absolutely no way I could have done this all by myself."